New York City Center

login | e-ticket center | shopping cart | email club | donate | contact us

Full Calendar
Home > About Us > Job Opportunities

Job Opportunities

New York City Center is looking for professional, enthusiastic, creative individuals to join our team. We are an equal opportunity employer.


Job Description
The Telephone Agent is a part-time position responsible for fulfilling ticket orders and providing customer service over the telephone for all events taking place at New York City Center.  

Required Qualifications
New York City Center seeks candidates with friendly dispositions, excellent telephone manner and experience in providing exceptional customer service.   Knowledge of Tessitura or other ticketing software a plus but training will be provided.  We seek candidates with flexible schedules and the ability to work on weekends and/or weekdays as the scheduling needs dictate.

Submission Procedure
Please email cover letter and resume to Response will be limited to those candidates who are being considered for interviews.


Reporting to the Director of Operations, the House Manager supervises all front-of-house operations at New York City Center, an historic 2257-seat venue located in midtown. City Center is home to many distinguished companies, renowned national and international visiting artists, and its own critically acclaimed and popular programs such as the Encores! musical theater series and the Fall for Dance Festival.

Duties & Responsibilities:

  • Schedule and supervise front-of-house staff, including security
  • Supervise the house during performances, as well as during pre-show and post-show events
  • Prepare weekly front-of-house payroll
  • Provide the highest level of customer service
  • Ensure the safety of all guests
  • Administer customer service training to front-of-house staff
  • Respond to critical situations in a prompt, decisive, professional, and diplomatic manner


  • Bachelor’s degree preferred
  • At least 3 years of customer service experience required
  • Prior house management experience required
  • Ability to work evenings, weekends, and holidays
  • Personable, friendly team player with a positive attitude and a love for the arts
  • Strong management, communication, and interpersonal skills
  • Excellent organization and multitasking skills
To apply, please email a cover letter and resume to No phone calls please. We will only respond to qualified candidates.


New York City Center is searching for creative, conscientious and proactive students for our Spring 2017 Internship Program. Committed to providing a holistic understanding of non-profit arts management, City Center offers hands-on experience in Development, Education, General Management, Marketing, and Programming. We are looking for interns who are passionate about performing arts, interested in New York City Center and eager to learn. Through this program, interns are given the opportunity to participate in:

  • interviews with City Center staff and visiting artists
  • professional development workshops
  • rehearsal and performance observations
  • a culminating group presentation

Internship Dates: January 23 – April 7, 2017. Some nights and weekends may be required.

Departmental Descriptions

  • Development (Fundraising): The Development intern will participate in all fundraising functions including Individual Giving and Membership, Institutional Giving and Special Events. Through this program, the Development intern will gain experience in and familiarity with areas such as fundraising and philanthropy for the performing arts and the day-to-day operations of a premier non-profit performing arts organization.
  • Education: The Education intern will assist with the administration of in-school workshops and residencies, as well as on-site Education events including professional development workshops and master classes. Through this internship, the Education intern will gain insight into administering arts education programs in New York City schools and communities. Specific responsibilities include: school site visits, assisting in the development of study guides, liaising between classroom teachers and City Center teaching artists, analyzing program evaluations, and providing organizational and office support.
  • General Management: The General Management intern will assist the Manager of Musical Theater programs and the Administrative Assistant with the day to day responsibilities of the General Management department. Main responsibilities include: processing contracts, assisting with ticketing and seating, assisting with event planning and execution, filing, collecting and organizing logistical paperwork, processing invoices and running errands as needed.
  • Marketing: The Marketing intern will play an instrumental role in the planning and execution of the department’s initiatives and assist with student outreach, audience development, group sales, basic data entry and communication, and focus on executing City Center’s social media and digital marketing campaigns. Applicants should be self-starters, with excellent communication skills, a good sense of humor and have a strong interest in theater and dance. Experience with graphic design programs (Illustrator, InDesign and Photoshop) preferred but not required.
  • Programming: The Programming intern will assist the Manager of Programming in initiatives including researching dance and theater festivals around the world and organizing ancillary programming around City Center productions. Through this internship, the Programming intern will understand how City Center stays on top of the scope of art created throughout the world, and the research and details involved in curating a season and an annual dance festival.

Equal Opportunity Employer
City Center complies with all Federal and State employment laws. No person shall be discriminated against in any manner for reasons of race, color, creed, religion, age, marital status, veteran’s status, gender, sexual orientation, national origin or disability.

City Center welcomes a broad, diverse applicant pool of matriculated college and graduate students.


Volunteer Opportunities

New York City Center welcomes a select few volunteers to assist with audience survey distribution and collection during evening and matinee performances of the annual Fall for Dance Festival, as well as to provide clerical support during business hours for special projects. For further information, please e-mail our Marketing Department.