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Last Updated: November 28, 2005
Three applications presently require the collection of some form of personal information from an individual when using the New York City Center website: online sales of tickets, membership enrollment/renewal, and Email Club. Information we collect may include your name, email address, postal address, telephone numbers, credit card information, demographic data, survey information, opinion responses and contest information.
Use of Information Collected
a. Online Sales
Online ticket sales require the collection of your name, email address, postal address, phone number and credit card information. Names and postal addresses are used for credit card verification and for mailing tickets (where time permits), phone numbers and email addresses are used for contacting you about your order should the need arise, and credit card information is used for payment of tickets and service fees.
New York City Center will share your name and postal address with the attraction you purchased tickets for - second party use - so that they may correspond with you directly.
New York City Center may also elect to share or rent to third party, arts-related organizations who may wish to contact you about their programs, your name and postal address only. We will not release phone numbers or email addresses to these third parties. Please contact New York City Center (see Contact Us/Updating Your Information below) if you wish for us NOT to share your name and address with third parties.
New York City Center as an institution will also use your name and address information to contact you about our own programs and events, and/or to solicit you for your support unless specifically requested not to.
b. Membership Enrollment/Renewal
Membership Enrollment/Renewal requires the collection of your name, email address, postal address, phone number and credit card information. Names and postal addresses are used for credit card verification, for mailing Membership materials to you, and for renewal reminders; phone numbers and email addresses are used for contacting you about your Membership should the need arise; and credit card information is used for payment of your Membership contribution or donation. (When enrolling/renewing online, you have the option of choosing whether to have your email address used for personal correspondence only, or to be contacted with updates and Member offers.)
New York City Center will not share the names, postal addresses, email address and phone numbers of its Members with third parties. However, if Members are also ticket purchasers (whether those tickets were purchased online, by phone, mail or fax) or Email Club members who have elected to receive postal mail, names will be shared with third parties as a matter of course, unless New York City Center is instructed not to share.
c. Email Club
Joining the New York City Center email club requires the collection of your name, and an email address. However, options exist to provide additional address and phone information, to list preferences for receiving program and events information, to be placed on the postal mailing list and to respond to demographic research, survey information, opinion polls and contests.
Email Club addresses are not shared with third parties.
Email Club members will have their email addresses used to notify them of ticket discounts, upcoming events, and special offers; and to conduct demographic research, surveys, opinion polls and contests.
Those who opt to also receive postal mail when joining the Email Club allow their information– but not email addresses or phone numbers – to be shared with third parties as matter of course unless New York City Center is instructed not to share.
Optional demographic research data, survey information, and opinion polls may be shared with third parties, but it will be shared as aggregate information and not as individual information.
If New York City Center conducts a special contest or promotion with a third party that requires personal information to qualify for entry, and we plan to share that information with this third party, that intent will be posted on the contest entry page.
Any email sent to you as an Email Club member will offer you the option to be removed from the Email Club list.
New York City Center will protect your personal financial information you share with us when you use your credit card to purchase tickets or for membership enrollment/renewal. Your credit card information is transmitted to New York City Center and our credit card payment processor via Secure Socket Layer (“SSL”) software which encrypts your credit card information. (A secure page can be identified by the letters “https” at the beginning of the URL in the address line, and by the display of symbols at the bottom of the browser screen: a locked padlock in the bottom right corner of screens for Internet Explorer/bottom left corner of screens for Netscape Version 4.0 or later, and an unbroken key symbol in the lower left corner of screens for Netscape Version 1.2, 2.0 and 3.0)
Your credit card information is not stored on our Web server. We will retain the order information for our records, which includes your card information, but this information is not shared with third parties. Your credit card information will not be used for marketing purposes.
New York City Center uses non-persistant browser cookies in order to conduct its online ticketing transactions. These cookies do not allow third parties to access any of your customer information. New York City Center is not responsible for cookies that may be used by websites that are linked to City Center's website.
Please notify New York City Center when you wish to make any changes to your name, postal address, phone numbers or email address, if you wish to change your willingness to share you name and address information with third parties, or if you wish to be added/removed from either the Email Club list or postal mailing list.
You may contact us by email through City Center Marketing and Communications Department or by postal mail sent to:
New York City Center
130 West 56th Street
New York NY 10019
Please include both your old and new contact information where applicable.
New York City Center may occasionally update this privacy statement. Notice of the most recent revision date will be posted at the very top page of this policy article.