Careers

New York City Center is committed to hiring talented professionals of diverse backgrounds who are passionate about supporting our civic mission to make the best of performing arts accessible to all. We strive to create a nurturing and inclusive environment, equal for all employees to perform their best every day. We are exposed to work both on and off the stage that fuels a collective love of dance, theater, education and life that ultimately unites us all.

Administrative employees of City Center receive a benefit package that includes comprehensive insurance coverage, generous paid time off, pension plan and 401K retirement savings accounts, pre-tax flexible & dependent care savings accounts, pre-tax transit savings, discounted gym membership, and access to various dress rehearsals, performances, and educational events.

If you are interested in joining our administrative team and don’t see an open position below that is right for you, please feel free to share your interest with our Director of Human Resources, Dejoron Campbell. DCampbell@NYCityCenter.org

Assistant Production Manager

Job Title: Assistant Production Manager
Job Classification: Full Time, Non-exempt
Reports To: Assistant Director of Production
Scheduling: Varies based off rehearsal and performance schedules. Evenings and weekends are regularly required.

Company Overview: New York City Center has played a defining role in the cultural life of the city since 1943—making the best in the music, theater, and dance accessible to all audiences. Championed by a staff of passionate arts lovers, this commitment continues through celebrated dance and musical theater series including the Fall for Dance Festival, the Tony-honored Encores!, and the newest series Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. Home to a roster of renowned companies including Alvin Ailey American Dance Theater and Manhattan Theatre Club, City Center’s dynamic programming, art exhibitions, studio events, and master classes, are complemented by education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

Job Overview: The Assistant Production Manager will aid the production department in the day-to-day coordination of all the physical elements and logistics for the New York City Center Mainstage. This position will help oversee crew during, load-ins, performances and load-outs. The Assistant Production Manager is expected to demonstrate a passion for this work while upholding City Center’s mission, and our commitment to being an anti- racist organization.

Job Responsibilities

  • Support the Assistant Director of Production on all internal productions.
  • Interpret technical production drawings to create materials lists.
  • Share in the supervision of crews for work calls and performances.
  • Research, place, track and distribute all orders for the production department.
  • Maintain purchase order database and code bills to appropriate budget lines.
  • Manage petty cash distribution and reconciliation.
  • Maintain show files for current production and ensure accurate digital archiving of show materials.
  • Maintain internal Venue Management Software calendars for productions and for department.
  • Prepare materials for production meetings.
  • Facilitate the flow of information between production, artistic and administrative staff.
  • Provide administrative support to all productions.
  • Assist in the logistics for gear rentals, permits and other items as needed.
  • Daily tasks and errands as needed within the production department.
  • Individual production projects as assigned.

Qualifications:

  • 3+ years of technical experience in theater and/or dance
  • Ability to lift 35lbs.
  • Proficient with Excel and Outlook
  • Vectorworks knowledge a plus
  • Familiarity/Experience with IATSE, USA and AEA agreements a plus
  • Previous experience in production management, stage management and/or arts administration
  • Ability to work evenings, weekends and holidays as required
  • Excellent organization and communication skills.

To be successful in this role, you will be expected to demonstrate:

  • Excellent communication skills
  • No two days will be the same; the ideal candidate will be flexible and have an all-hands-on-deck attitude
  • Understanding of practices used to create an anti-racist and inclusive work environment with equity and belonging prioritized for all cast members and creative teams
  • A welcoming demeanor and positive problem solver attitude are a must
  • Comfortable working in a fast-paced environment
  • Strong interpersonal skills

As a valued member of the City Center team, you will receive:

  • Non-exempt annual salary of $47,000+
  • Comprehensive insurance coverage (medical, dental, life, disability)
  • Generous paid time off
  • Pre-tax flexible & dependent care savings accounts
  • Pre-tax transit savings
  • Pension plan with (CIG) Cultural Institutions Group (fully vested after 5 years)
  • 401k retirement savings account
  • Access to various dress rehearsals, performances, educational events and professional development opportunities.

To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org
  • Please include Assistant Production Manager in the subject line
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.

Cleaner, Manhattan Theatre Club (MTC)

Number of Positions: 1
Job Classification: Non-Exempt
Job Hours: Part-time, seasonal. Must be available on weekends.
Reports To: Facilities Manager

Company Overview: New York City Center has played a defining role in the cultural life of the city since 1943—making the best in the music, theater, and dance accessible to all audiences. Championed by a staff of passionate arts lovers, this commitment continues through celebrated dance and musical theater series including the Fall for Dance Festival, the Tony-honored Encores!, and the newest series Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. Home to a roster of renowned companies including Alvin Ailey American Dance Theater and Manhattan Theatre Club, City Center’s dynamic programming, art exhibitions, studio events, and master classes, are complemented by education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

Job Overview: New York City Center is seeking an experienced and proactive team member to join our Housekeeping Staff. The Custodian is a physical job that requires some lifting of heavy materials and cleaning of stage and theatre areas. Qualified candidates must be detail-oriented, reliable, and capable of having fun while maintaining high work standards. Applicants should have a flexible schedule that includes weeknights and weekends, with ample availability during the holiday and spring break seasons. After a 60-day probation period, this employee will be required to join Local 32 B/J of the Theater, Amusement & Cultural Service Employee Union. The Custodian is expected to demonstrate a passion for cleanliness and teamwork while supporting City Center’s mission and our commitment to being an anti-racist organization.

Responsibilities

Cleaning of all areas in the building i.e., auditorium, backstage, dressing rooms, rehearsal studios, bathrooms, and offices, as assigned

  • Collecting and disposing of trash
  • Sweeping
  • Mopping
  • Dusting
  • Vacuuming
  • Upkeep of restrooms, office spaces, and kitchens
  • Floor care
  • Polishing of glass and stainless steel
  • Other duties as assigned

Transport, set-up and tear down furniture, signs, receptacles, and other event related materials, for meeting, exhibits, shows and various other functions

  • Assisting in dismantling, placement and storing of NYCC owned equipment including, but not limited, to tables, chairs, and podiums.

Required Experience

  • Must have a minimum of 1 year of experience cleaning in a building, performance venue, hotel, or hospital environment.
  • High School Diploma or equivalent

Additional Knowledge, Skills & Abilities

  • High attention to detail
  • Ability to follow directions & work independently.
  • Possess time management and prioritization skills
  • Possess effective communication and customer service skills
  • Ability to lift 50 pounds
  • Ability to walk up and down flights of stairs, bend, squat, and stand for the duration of a shift
  • Floor care experience preferred, Stripping/Scrubbing/Buffing

As a valued member of the City Center staff, you will receive:

  • Non-exempt hourly rate $22.64 and eligible for overtime
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:

  • Email your resume and cover letter toJobs@NYCityCenter.org.
  • Please include Custodian in the subject line.
  • In the cover letter, please include what attracts you to this position at City Center and how your previous experience and interest will help you be successful in this role.

Please Note: 
All newly hired employees of New York City Center musthavetheir final dose of an FDA-authorized or WHO-listed COVID-19 vaccine, and provide proof ofsuchin order to begin employmentat any timeafter September 17, 2021, unless a reasonable accommodationon the following limited basesis granted.NYCC will consider accommodation requests from individuals who are unable to receive a COVID-19 vaccination due to either an underlying medical condition or sincerely held religious beliefs on a case-by-case basis in accordance with NYCC’s policies as well as federal, state, and local laws.Supportingdocumentation may be requested.

Custodian

Number of Positions: 2
Job Classification: Non-Exempt
Job Hours: Part-time, seasonal. Must be available on weekends.
Reports To: Facilities Manager

Company Overview: New York City Center has played a defining role in the cultural life of the city since 1943—making the best in the music, theater, and dance accessible to all audiences. Championed by a staff of passionate arts lovers, this commitment continues through celebrated dance and musical theater series including the Fall for Dance Festival, the Tony-honored Encores!, and the newest series Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. Home to a roster of renowned companies including Alvin Ailey American Dance Theater and Manhattan Theatre Club, City Center’s dynamic programming, art exhibitions, studio events, and master classes, are complemented by education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

Job Overview: New York City Center is seeking an experienced and proactive team member to join our Housekeeping Staff. The Custodian is a physical job that requires some lifting of heavy materials and cleaning of stage and theatre areas. Qualified candidates must be detail-oriented, reliable, and capable of having fun while maintaining high work standards. Applicants should have a flexible schedule that includes weeknights and weekends, with ample availability during the holiday and spring break seasons. After a 60-day probation period, this employee will be required to join Local 32 B/J of the Theater, Amusement & Cultural Service Employee Union. The Custodian is expected to demonstrate a passion for cleanliness and teamwork while supporting City Center’s mission and our commitment to being an anti-racist organization.

Responsibilities:

Cleaning of all areas in the building i.e., auditorium, backstage, dressing rooms, rehearsal studios, bathrooms, and offices, as assigned

  • Collecting and disposing of trash
  • Sweeping
  • Mopping
  • Dusting
  • Vacuuming
  • Upkeep of restrooms, office spaces, and kitchens
  • Floor care
  • Polishing of glass and stainless steel
  • Other duties as assigned

Transport, set-up and tear down furniture, signs, receptacles, and other event related materials, for meeting, exhibits, shows and various other functions

  • Assisting in dismantling, placement and storing of NYCC owned equipment including, but not limited, to tables, chairs, and podiums.

Required Experience

  • Must have a minimum of 1 year of experience cleaning in a building, performance venue, hotel, or hospital environment.
  • High School Diploma or equivalent

Additional Knowledge, Skills & Abilities

  • High attention to detail
  • Ability to follow directions & work independently.
  • Possess time management and prioritization skills
  • Possess effective communication and customer service skills
  • Ability to lift 50 pounds
  • Ability to walk up and down flights of stairs, bend, squat, and stand for the duration of a shift
  • Floor care experience preferred, Stripping/Scrubbing/Buffing

As a valued member of the City Center staff, you will receive:

  • Non-exempt hourly rate $22.64 and eligible for overtime
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:

  • Email your resume and cover letter toJobs@NYCityCenter.org.
  • Please include Custodian in the subject line.
  • In the cover letter, please include what attracts you to this position at City Center and how your previous experience and interest will help you be successful in this role.

Please Note: 
All newly hired employees of New York City Center musthavetheir final dose of an FDA-authorized or WHO-listed COVID-19 vaccine, and provide proof ofsuchin order to begin employmentat any timeafter September 17, 2021, unless a reasonable accommodationon the following limited basesis granted.NYCC will consider accommodation requests from individuals who are unable to receive a COVID-19 vaccination due to either an underlying medical condition or sincerely held religious beliefs on a case-by-case basis in accordance with NYCC’s policies as well as federal, state, and local laws.Supportingdocumentation may be requested.

Digital Marketing Manager

Job Classification: Exempt and Full-Time
Manages: N/A
Reports To: TBC
Scheduling: Mon-Fri, 10-6pm w/ some evening and weekends required to attend performances. The current working arrangement is three days in the office and two days remote.

Company Overview: New York City Center has played a defining role in the cultural life of the city since 1943—making the best in the music, theater, and dance accessible to all audiences. Championed by a staff of passionate arts lovers, this commitment continues through celebrated dance and musical theater series including the Fall for Dance Festival, the Tony-honored Encores!, and the newest series Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. Home to a roster of renowned companies including Alvin Ailey American Dance Theater and Manhattan Theatre Club, City Center’s dynamic programming, art exhibitions, studio events, and master classes, are complemented by education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

Job Overview: The Digital Marketing Manager is responsible for the end-to-end strategy, creation and implementation of New York City Center's presence online including emails, website, and paid digital channels. This person plays a key role in execution and evaluation of digital and email marketing campaigns that are primarily designed to convert viewers to ticket buyers for the institution’s dance and musical theater programming. This individual is able to strategically merge digital content with paid media and identify the many ways content can be shared across email, website, and social media to create community and attract new audiences to City Center as well as to activate word of mouth. The Digital Marketing Manager is tech savvy and up on the latest digital trends—all while upholding City Center’s mission and our commitment to be an anti-racist organization.

Job Responsibilities

  • Oversee strategy, creative direction, and execution of digital content, with a strong focus on video 
  • Develop and execute digital media campaigns for all New York City Center productions across all social and web channels, often in partnership with an agency
  • Measure and report on the performance of all digital marketing campaigns to inform future decisions 
  • Create email campaigns with sophisticated segmentation and A/B testing (Wordfly)
  • Along with the Website Content Manager and IT, oversee the continuous improvement of website usability and design
  • Manage relationships with external vendors, freelancers, rights holders, digital influencers, and advertising agencies as needed for special projects and marketing initiatives  
  • Analyze key website, email, and paid campaign metrics and compile reports for the marketing department establishing show-type benchmarks that can serve as early indications of success or a need for change in strategy    
  • Administer Google Tag Manager updates for institutional programming and venue rentals 
  • Provide renter’s digital guidelines to improve the success of companies that rent our facilities  
  • Responsible for digital asset management for marketing department, including collecting and organizing photos and videos for New York City Center productions and rentals 
  • Identify non-show campaigns that reinforce the City Center brand beyond show marketing
  • Attend City Center events and performances

This Role Requires:

  • Bachelor's degree with prior experience in digital advertising, email marketing, and content creation
  • Strong understanding of Google Ads and Facebook Ads Manager 
  • Strong understanding of Google Analytics  
  • Ability to translate data into actionable insights  
  • Effective communication skills, both in person and in writing  
  • A strong ability to prioritize and understand time management 
  • Video editing (Final Cut Pro, After Effects, Adobe Premiere), graphic design (Adobe Photoshop, InDesign) and HTML experience a plus
  • Confidence with Wordfly or other email platform and Tessitura plus

 To be successful in this role, you will be expected to demonstrate:

  • Intellectual curiosity and strategic thinking
  • Excellent time management skills and aptitude for balancing multiple projects at once
  • Works well with others and is someone people want to work with
  • Deep appreciation for the performing arts and New York City Center   
  • Ability to thrive in a fast-paced work environment  
  • Excellent time management skills and aptitude for balancing multiple projects at once

As a valued member of the City Center administrative team, you will receive:  

  • Exempt annual rate of $60,000
  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities  

 To apply:   

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Digital Marketing Manager in the subject line.  
  • In the cover letter, please include what attracts you to this position at City Center and how your previous experience and interest will help you be successful in this role.  

Please Note:  
All newly hired employees of New York City Center must have their final dose of an FDA-authorized or WHO-listed COVID-19 vaccine, and provide proof of such in order to begin employment at any time after September 17, 2021, unless a reasonable accommodation on the following limited bases is granted. NYCC will consider accommodation requests from individuals who are unable to receive a COVID-19 vaccination due to either an underlying medical condition or sincerely held religious beliefs on a case-by-case basis in accordance with NYCC’s policies as well as federal, state, and local laws. Supporting documentation may be requested. 

Director of Human Resources

Job Classification: Exempt & Full-time
Manages: HR Coordinator
Reports To: President & Chief Executive Officer
Scheduling: Mon-Fri, 10-6pm with some evening and weekends required for performances. This position primarily works from the administrative office.

Company Overview: New York City Center has played a defining role in the cultural life of the city since 1943—making the best in the music, theater, and dance accessible to all audiences. Championed by a staff of passionate arts lovers, this commitment continues through celebrated dance and musical theater series including the Fall for Dance Festival, the Tony-honored Encores!, and the newest series Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. Home to a roster of renowned companies including Alvin Ailey American Dance Theater and Manhattan Theatre Club, City Center’s dynamic programming, art exhibitions, studio events, and master classes, are complemented by education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

Job Overview: New York City Center (NYCC) is seeking an experienced Human Resources professional, reflecting City Center’s commitment to an engaged, informed, inclusive and supported workforce. The Director of Human Resources will be an important addition to City Center’s management team. Reporting to the President and CEO, he/she will oversee the human resources function and have a part-time direct report to support with administrative duties. They will support NYCC’s 55 full-time administrative employees. Although the staff includes an additional 400 part-time and/or seasonal employees—primarily in union-represented positions—the labor and employment issues related to that portion of the workforce are generally handled by others in the organization. Nonetheless, the Director will be involved in certain matters affecting the unionized workforce on a limited basis. The Director will be an advocate for employees and management, considering and balancing the needs of both in the advancement of the organization’s strategic goals. The role requires a strong communicator and a keen observer of workplace culture, equity and employee engagement with the ability to identify opportunities for improvement and be influential in his/her recommendations. He/she will be committed to the support of positive, inclusive and equitable employee relations in service to a workforce of creative and talented employees who are proud to be part of New York’s leading center for dance and musical theater.

Responsibilities:

GENERAL

  • Reporting to the President and CEO, the Director of Human Resources leads and oversees the organization’s human resources function with respect to its non-unionized workforce and may assist others with certain areas of this function for its unionized employees.
  • Researches, plans, develops, implements, communicates, and evaluates policies, practices, guidelines, and initiatives to support the organization’s employees, employment practices and inclusive and equitable strategic goals. Makes recommendations to and works with executive management for improvements where necessary, implements approved changes including the employee handbook.
  • Maintains up-to-date knowledge of all federal, state, and local laws pertaining to employment and ensures organizational compliance. Provides guidance and counsel on their interpretation and implementation, including but not limited to EEO, ADA, FMLA, and FLSA. Consults with legal counsel as appropriate.
  • Assesses needs and manages strategies to foster a supported, satisfied, and engaged workforce and to optimize communication within and between departments. Develops approaches to encourage collaboration, belonging and trust, while effectively balancing employee and organizational needs.
  • In conjunction with others in the organization, establishes and maintains HR/employee records, ensuring compliance with recordkeeping protocol. Provides reporting and analysis as needed.

RECRUITING, ONBOARDING & TALENT DEVELOPMENT

  • Implement inclusive recruitment strategies that utilize non-traditional sources and ensure diverse applicant pools are presented. Manages the recruitment and onboarding functions across the organization as they pertain to non-unionized employees. Implements and oversees certain aspects of these functions in conjunction with the Payroll Department.
  • Manage job descriptions in partnership with directors and managers to ensure they are up-to-date, effective, and consistent for all positions and incorporate racial equity competencies and responsibilities.
  • Develops and implements retention and succession planning strategies that support excellence and an inclusive workplace.
  • Develop trainings for hiring managers to ensure they have the skills to conduct unbiased interviews and record appropriate documentation. Coordinate management training in interviewing, hiring, performance management, safety, sexual harassment, inclusion, and diversity.
  • Design and execute a comprehensive orientation and onboarding program that introduces new employees to the mission, values, key policies, and protocols, helping them to feel a sense of belonging and aiding in increased rates of employee satisfaction and retention.
  • Identifies needs and opportunities for employee training and development. Recommends, plans, implements, and evaluates initiatives that enhance employee performance, support individual employee growth, and recognize accomplishments.
  • Recommend, implement, and monitor a comprehensive performance evaluation process based on updated and effective position descriptions and an efficient, unbiased process that aligns with New York City Center’s equitable practices and goals.


EMPLOYEE RELATIONS & WORKFORCE CULTURE

  • Cultivate an environment that encourages staff to utilize the Human Resources Department as an ally and safe space by maintaining confidence, visibility, honesty, and transparency.
  • Provide guidance and coaching to employees, leadership, and supervisors to guarantee that staff are informed of avenues for support and reporting concerns.
  • Address the needs of the staff and managers to initiate open communication, stimulate teamwork, uplift employee morale, and increase retention. Assesses needs and manages strategies to foster a supported, satisfied, and engaged workforce and to optimize communication within and between departments.
  • Develops approaches to encourage collaboration, belonging and trust, while effectively balancing employee and organizational needs.
  • Conducts investigations and recommends actions to resolve employee complaints.
  • Lead the development of an encouraging learning culture that values inclusion, growth, innovation, creative thinking, and artistic risk-taking.
  • Ensure the completion, documentation, and tracking of all compliance training.
  • Plans, budgets and implements employee events, monthly staff meetings, and other gatherings as needed with the help of the Special Events team as necessary.


REQUIREMENTS AND QUALIFICATIONS

  • 7 + years of progressively responsible and broad experience in human resources including current best practices. Experience working in a non-profit and/or arts organization is a plus.
  • Exceptional knowledge of HR best practices and recruitment strategies to identify the broadest range of candidates.
  • Good knowledge of Human Resources tools (e.g. Applicant Tracking Systems)
  • Ability to forge strong working relationships across teams and with various department leaders and gain the trust and respect of management and employees.
  • Bachelor’s degree required. Master’s degree in a related field or HR certification preferred.
  • Excellent oral and written communication and interpersonal skills.
  • Knowledgeable and up-to-date on relevant federal, state, and local employment laws and specific experience ensuring their compliance.
  • Demonstrated ability to perform needs analysis and create inclusive and equitable strategies and initiatives relating to retention, employee engagement, and employee development.
  • Strong employee relations and dispute resolution skills.
  • Resourceful, organized, and “hands-on.”

As a valued member of the City Center administrative team, you will receive:

  • Exempt Salary of $100,000+
  • Comprehensive insurance coverage (medical, dental, life, disability)
  • Generous paid time off
  • Pre-tax flexible & dependent care savings accounts
  • Pre-tax transit savings
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)
  • 401K retirement savings account
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities


To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org.
  • Please include Director of Human Resources in the subject line.
  • In the cover letter, please include why this position at City Center interests you and how your previous experience enables you to be successful in this role.

Manager of Donor Information and Analysis

Job Classification: Exempt & Full-Time
Job Hours: Full-time with some evening and weekends required for performances. This position primarily works from the administrative office.
Reports To: Director of Development

Company Overview: New York City Center has played a defining role in the cultural life of the city since 1943—making the best in the music, theater, and dance accessible to all audiences. Championed by a staff of passionate arts lovers, this commitment continues through celebrated dance and musical theater series including the Fall for Dance Festival, the Tony-honored Encores!, and the newest series Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. Home to a roster of renowned companies including Alvin Ailey American Dance Theater and Manhattan Theatre Club, City Center’s dynamic programming, art exhibitions, studio events, and master classes, are complemented by education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

Job Overview: The Manager of Donor Information and Analysis is a key member of the Development Department, overseeing the department’s use of the Tessitura database and providing data management, and analysis for all areas within the department to help meet and exceed the annual fundraising goal. This role primarily works with and reports to the Director of Development and the Director of Individual Giving but also interacts directly with the other key members of the department and with the VP of Development. They are responsible for mining the database, using all available tools to identify the top acquisition and upgrade prospects, and refining the Development Department’s list segmentation strategies to help increase membership and other philanthropic giving at City Center. This person also reports on how the Department is performing overall and is responsible for drawing insights and making revenue generating  recommendations based on internal and external research and data.

Responsibilities:

  • The general administration and integrity of the Tessitura database and making ongoing recommendations on how City Center can better mine our data to effectively implement a Customer Relationship Management strategy.
  • Enter and process all gifts and pledges, and produce corresponding acknowledgement receipts and letters, as necessary.
  • Improve donor and customer intelligence insights (through Tessitura and other City Center data management tools) and refine prospect list-building and segmentation strategies.
  • Update and maintain an accurate database of prospective and current donor information in Tessitura, facilitate donor cultivation, and help pinpoint prospects for the pipeline.
  • Build Tessitura extractions and set standards of criteria to pull lists for all Development department mass communications and solicitations.
  • Collaborate with Development and Marketing to determine and refine list strategy for membership and development communications and solicitations (email, mail, telefund, onsite, etc.).
  • Work with the Individual Giving Coordinator to build donor recognition listings for Playbills and the City Center website.
  • Use City Center data management tools (Tessitura, Power BI, Audience 360) for membership and development reporting and analysis, to contribute to acquisition and pipeline strategy, cultivation efforts, and benefits analysis.
  • Report on Development Department stats (member count, channel performance, renewal rates, campaign performance, etc.) and provide context to determine trends.
  • Key member of the City Center Tessitura Power Users Group and primary Development point person for projects related to data management and Tessitura.
  • Lead testing of new technology and upgrades that may affect data health for the Development Department (including e-commerce updates).
  • Analyze data to identify potential Membership, President’s Council, and Major Gift trends.
  • Project lead for interdepartmental analytics projects and reports.
  • Liaise with various City Center departments, including (and not limited to): Marketing, Finance, I.T., Digital Media, President’s Office, and Special Events.

This Role Requires:

  • 3+ years of related experience in fundraising/marketing analytics
  • Experience with Tessitura
  • Ability to translate complex data into digestible reports
  • Strong quantitative analytics skills with experience using Excel, SQL, and data visualization tools
  • Ability to simultaneously manage multiple deadline-oriented projects
  • Experience in development operations in a non-profit arts organization is preferred

To be successful in this role, you will be expected to demonstrate:

  • Creative thinking and problem solving
  • Skills in organization and analysis, with meticulous attention to detail
  • An ability to manage and prioritize multiple deadlines simultaneously
  • An ability to be professional, enthusiastic, self-motivated, and a team player
  • An interest in performing arts and arts administration
  • An ability to work under pressure in a fast-paced environment

As a valued member of the City Center administrative team, you will receive:

  • Exempt salary of $60,000+
  • Comprehensive insurance coverage (medical, dental, life, disability)  
  • Generous paid time off   
  • Pre-tax flexible & dependent care savings accounts  
  • Pre-tax transit savings   
  • Pension Plan with (CIG) Cultural Institutions Group (fully vested after 5 years)  
  • 401K retirement savings account  
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org.  
  • Please include Manager of Donor Information and Analysis in the subject line.  
  • In the cover letter, please include what attracts you to this position at City Center and how your previous experience and interest will help you to be successful in this role.   

Musical Theater & Dance Teaching Artists

Job Classification: Part-time & Contracted positions
Reports To: New York City Center Education Staff
Scheduling: Weekday flexibility for in-school programs and/or evenings and weekends for community programs

Company Overview: New York City Center has played a defining role in the cultural life of the city since 1943—making the best in the music, theater, and dance accessible to all audiences. Championed by a staff of passionate arts lovers, this commitment continues through celebrated dance and musical theater series including the Fall for Dance Festival, the Tony-honored Encores!, and the newest series Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. Home to a roster of renowned companies including Alvin Ailey American Dance Theater and Manhattan Theatre Club, City Center’s dynamic programming, art exhibitions, studio events, and master classes, are complemented by education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

To learn more about New York City Center Education programs, please visit https://www.nycitycenter.org/education/.

Job Overview: New York City Center seeks energetic, passionate teaching artists for a variety of disciplines to join our existing team to teach in schools and communities across New York City for the 2021-2022 season. Ideal candidates will have arts education teaching experience in NYC schools and communities, demonstrate mastery in the arts, and work well in a collaborative teaching team.

This season, Education programming needs include:

  • Music Direction
  • Music Composition
  • Choreography, in a range of styles, including tap 
  • Acting & Direction
  • Playwriting

Job Responsibilities include, but are not limited to:

  • Facilitate In-School and Virtual Workshops & Residencies
    • In-School Workshops and Residencies range from 2-10 sessions
  • Facilitate In-Person Workshops & Residencies for City Center’s growing Community Engagement programs
  • Partner with teachers and other TAs to plan and develop curriculum
  • Attend annual New York City Center Professional Development events
  • Serve as a representative of City Center in NYC schools

This Role Requires:

  • Expertise in musical theater or dance
  • Minimum of 3 years teaching experience
  • 2+ years of experience in NYC public schools, preferred for in-school programs
  • Experience developing curriculum
  • A flexible weekday schedule between 8am-3pm for in-school programs and/or flexibility for evenings and weekends for community programs

To be successful in this role, you will be expected to demonstrate:

  • Ability to take ownership of assigned work and accountability for positive outcomes
  • Strong collaborative skills
  • A passion for arts education
  • Multi-lingual, a plus

This is a part-time, contracted position. Work is offered on a needs basis, determined by school registration and availability. Wage varies based on work performed.
   
To apply:   

  • Email your resume, highlighting education experience, and a lesson plan in a related/relevant arts discipline to jobs@nycitycenter.org. Both documents should be in PDF format.
  • Please include Teaching Artist in the subject line. In the body of the email, please indicate if you would like to be considered for in-school programs, community programs, or both.

Materials should be received by Monday, November 29.

 

Show Porter, Manhattan Theatre Club

Number of Positions: 1
Job Classification: Non-Exempt
Job Hours: Part-time, seasonal. Must be available on evenings and weekends.
Reports To: Facilities Manager

Company Overview: New York City Center has played a defining role in the cultural life of the city since 1943—making the best in the music, theater, and dance accessible to all audiences. Championed by a staff of passionate arts lovers, this commitment continues through celebrated dance and musical theater series including the Fall for Dance Festival, the Tony-honored Encores!, and the newest series Artists at the Center and City Center Dance Festival. The distinctive neo-Moorish theater in midtown Manhattan welcomes over 300,000 annual visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, Barbara Cook, Martha Graham, and Paul Robeson made their mark. Home to a roster of renowned companies including Alvin Ailey American Dance Theater and Manhattan Theatre Club, City Center’s dynamic programming, art exhibitions, studio events, and master classes, are complemented by education and community engagement programs that bring the performing arts to over 11,000 New York City students, teachers, and families each year.

Job Overview: New York City Center is seeking an experienced and proactive team member to join our Housekeeping Staff. The Custodian is a physical job that requires some lifting of heavy materials and cleaning of stage and theatre areas. Qualified candidates must be detail-oriented, reliable, and capable of having fun while maintaining high work standards. Applicants should have a flexible schedule that includes weeknights and weekends, with ample availability during the holiday and spring break seasons. After a 60-day probation period, this employee will be required to join Local 32 B/J of the Theater, Amusement & Cultural Service Employee Union. The Custodian is expected to demonstrate a passion for cleanliness and teamwork while supporting City Center’s mission and our commitment to being an anti-racist organization.

Responsibilities

Perform preset, turnover, & post show duties in a safe, professional & timely manner

  • Performing set up and clean up for events
  • Collecting and disposing of trash
  • Sweeping
  • Mopping
  • Dusting
  • Upkeep of restrooms, office spaces, and kitchens
  • Floor care
  • Other duties as assigned

Provide coverage during performances, including some customer interaction.

  • Responding to major spills or other cleaning as observed or directed
  • Assisting House Manager, as needed

Required Experience

  • Must have a minimum of 1 year of experience cleaning in a building, performance venue, hotel, or hospital environment.
  • High School Diploma or equivalent

Additional Knowledge, Skills & Abilities

  • High attention to detail
  • Ability to follow directions & work independently.
  • Possess time management and prioritization skills
  • Possess effective communication and customer service skills, including proficiency with the English language
  • Ability to lift 50 pounds
  • Ability to walk up and down flights of stairs and stand for the duration of a shift
  • Floor care experience preferred, Stripping/Scrubbing/Buffing

As a valued member of the City Center staff, you will receive:

  • Non-exempt hourly rate $22.64 and eligible for overtime
  • Access to various dress rehearsals, performances, educational events, and professional development opportunities

To apply:

  • Email your resume and cover letter to Jobs@NYCityCenter.org.
  • Please include Custodian in the subject line.
  • In the cover letter, please include what attracts you to this position at City Center and how your previous experience and interest will help you be successful in this role.

Please Note: 
All newly hired employees of New York City Center must have their final dose of an FDA-authorized or WHO-listed COVID-19 vaccine, and provide proof of such in order to begin employment at any time after September 17, 2021, unless a reasonable accommodation on the following limited bases is granted. NYCC will consider accommodation requests from individuals who are unable to receive a COVID-19 vaccination due to either an underlying medical condition or sincerely held religious beliefs on a case-by-case basis in accordance with NYCC’s policies as well as federal, state, and local laws. Supporting documentation may be requested.

Creative and Administrative Apprenticeships

New York City Center is committed to training the next generation of creative, passionate arts professionals by building pathways to careers in the arts for candidates underrepresented in the fields of arts administration and production. All apprentices are compensated $15 per hour.

To learn more about the apprenticeship program and find out which apprenticeships we’re currently hiring for, please visit our Apprenticeships Page.

Send your questions to Education@NYCityCenter.org

City Center is an equal employment opportunity employer and is committed to providing a work environment that is free of discrimination and harassment (including sexual harassment) based upon any protected characteristic. City Center does not discriminate for reasons of race, color, creed, religion, age, marital status, membership in a domestic partnership, veterans or uniform service member status, gender, pregnancy, sexual orientation, gender identity or expression, ethnic or national origin, mental or physical disability, genetic information, medical condition, history of domestic violence or assault, caregiver status, or any other protected characteristic under applicable federal, state and local laws. City Center ensures equal and fair treatment of any employee or applicant with known mental or physical disabilities.