DIRECTOR OF MAJOR GIFTS
This position serves as a senior member of City Center’s Development team overseeing fundraising efforts focused on current and prospective donors capable of giving $25,000+. He/she will manage the Chairman’s Council, City Center’s premier donor group and direct all facets of the major gifts portfolio including strategy, solicitation, benefit fulfillment, administration, reporting, and prospect and moves management. He/she will also oversee City Center’s planned giving program. This position directly manages the Research Assistant.
Reports to the Vice President of Development
- Work closely with VP of Development to manage a cohesive major gifts program (Chairman’s Council) that successfully stewards current donors and provides a framework for cultivating prospective donors
- Effectively manage a personal portfolio of major donors ($25k+) and prospects as well as successfully solicit major gifts; think creatively about how to structure and package asks for specific donors for areas of support
- Responsible for achieving the budgeted annual revenue target agreed upon in partnership with the VP of Development and the CEO
- Work closely with VP of Development and the President/CEO on annual and long-term Board giving strategy as well as Board prospecting efforts
- Work with Database Coordinator to ensure an efficient and cohesive system for identifying and tracking major giving prospects and cultivation and solicitation activities
- Work with Director of Individual Giving to develop a pipe-line of major giving prospects from the President's Council and other giving levels
- Oversee and/or prepare all communication materials required to support the major gifts program including all marketing, solicitation and acknowledgement materials
- Work with Director of Individual Giving as well as the VP of Programming to create and execute innovative and targeted cultivation events and activities throughout the year
- Manage planned giving program (Fiorello LaGuardia Society), including marketing and donor communication and solicitation
- Work with CFO on administrative matters related to planned gifts
- Oversee the Research Assistant and all research/prospect management efforts
- Conduct regular staff meetings with direct reports
- Regularly report progress to VP of Development on all major giving and planned giving related activities
- Support and represent City Center in Development Department and institutional activities, including special events and performances
Candidate should have 5+ years of front-line, major gifts fundraising experience; an energetic, creative and strategic approach to work; outstanding communication skills; proven ability to engage with a variety of constituents and the ability to motivate and inspire volunteers; experience developing compelling donor materials and events; excellent organizational and delegation skills as well as ability to work collaboratively; and demonstrated ability to bring "best practices" to processes and procedures.
VICE PRESIDENT & CHIEF OPERATING OFFICER
Background and Leadership
New York City Center (NYCC) has played a defining role in the cultural life of the City since 1943 when it was founded by Mayor Fiorello LaGuardia with the civic mission to make the best in the performing arts accessible to all audiences, and it continues to honor its founding mission today. Its distinctive neo-Moorish theater welcomes hundreds of thousands of visitors to experience internationally acclaimed artists on the same stage that legends like George Balanchine, Leonard Bernstein, and Barbara Cook made their mark.
For 25 years, the treasured Tony-honored Encores! series has given new life to the American musical theater canon, complemented by the Encores! Off-Center series, which features seminal Off-Broadway musicals filtered through the lens of today’s innovative artists. Dance continues to be an integral part of the theater’s mission with programs like the annual Fall for Dance Festival, which exposes a new audience to an international array of artists by offering highly subsidized ticket prices.
City Center is also the home to a roster of renowned national and international companies including Alvin Ailey American Dance Theater, City Center’s Principal Dance Company, and Manhattan Theatre Club. Through its robust education and community engagement programs, City Center brings the performing arts to over 9,000 New York City students each year and activates all areas of the building with talks, master classes, art exhibitions, and intimate performances that provide audiences an up-close look at the work of the great theater and dance artists of our time.
NYCC has an annual operating budget in excess of $28 Million. It has a full-time administrative staff of 55, with part-time/seasonal employees of over 400 annually. Its mainstage theater welcomes more than 250,000 patrons per year, and the institution has enjoyed balanced financial operations for more than 20 consecutive years.
NYCC is governed by 41-member Board of Trustees which includes leading figures from New York City’s civic, business, cultural, artistic, and philanthropic communities. Since 2001, Arlene Shuler has served as NYCC’s President and CEO. Ms. Shuler’s roots with NYCC go back to the beginning of her career as a dancer with the Joffrey Ballet. Under Ms. Shuler’s visionary leadership, NYCC has maintained impressive financial stability while experiencing notable artistic and institutional growth.
Current Environment and The Future
The incoming Vice President & Chief Operating Officer (Vice President & COO) will join a high functioning team of talented artists, administrators, and production professionals. This critical role will serve as a calming influence within a rapid paced and artistically ambitious producing and presenting environment.
As NYCC celebrates its 75th Anniversary season during the 2018/2019 production calendar, the Vice President & COO will step into a time of celebration and high achievement and will enthusiastically embrace the opportunity to lead all institutional operations in high collaboration as part of the senior management team. Looking towards the years ahead, the Vice President & COO will be ready to set the path forward for positive and proactive operations that honor a spirit of great creative striving that is an essential element of the NYCC experience.
The Vice President & COO will provide confident and collaborative leadership focused on:
- Forging a superb relationship with NYCC’s President & CEO, Arlene Shuler and other members of the senior leadership team.
- Being a team player who relishes collaboration and a free sharing of ideas with all staff and participants in NYCC’s activities.
- Heading off problems before they present themselves.
- Cherishing, maintaining, and advancing NYCC as a place where a diverse group of talented professionals feels inspired to work in a safe and nurturing environment.
Position Duties and Responsibilities
The Vice President & COO will be a dynamic, forward-thinking, and entrepreneurial leader. This person will be a critical member of NYCC’s executive team, reporting directly to the President & CEO. He/she will oversee all live productions and presentations at NYCC from inception to completion, provide managerial oversight of various departments and operations, and, in partnership with the President & CEO and the executive team, provide strategic insight in charting the ongoing and future direction of the institution and the fulfillment of its mission. The Vice President & COO should be a critical thinker, creative problem solver, and an effective collaborator. He/she will identify management challenges and issues and analyze new initiatives for the President and the institution as a whole. Essential responsibilities include:
- Developing and creating accurate and appropriate budgets and staffing plans for all City Center productions and presentations.
- Overseeing all aspects of City Center productions and presentations to ensure optimal budget compliance, highest artistic results, and the smoothest front and back of the house operations.
- Ensuring the necessary organizational structure, policies, system controls, and procedures are in place and regularly reviewed for effectiveness.
- Leading, managing, engaging, and motivating direct reports in the production, operations, and facilities departments and fostering a collaborative work environment among various departments and stakeholders.
- In partnership with the President, fostering and leading an internal culture that maintains fiscal, operational, and organizational integrity that contributes and supports transparent and dependable communications across the institution.
- Functioning as key member of the senior executive leadership team, providing strategic insight on operating initiatives and challenges in the context of collegial cooperation.
- Negotiating on behalf of the institution in all collective bargaining agreements, individual contracts covered under union agreements, presentation agreements, licensing agreements, NYC agency permits and licenses filings, intellectual and property rights, etc.
- Partnering with the CFO in creating the annual operating budget.
- Supervising and providing oversight of all City Center capital projects.
- Acting as direct institutional liaison with counsel on all legal matters.
- Developing creative, comprehensive, and successful strategies to expand earned revenue opportunities.
- Acting as signatory in legally binding contracts and, along with CFO and President, functioning as a co-signer on checking and banking instruments.
Ideally, the successful candidate will possess these skills and experience:
- Ten years or more of senior management experience with a track record of progressive responsibility in theatrical producing and theater operations.
- An experienced multi-tasker, managing numerous, complex projects through periods of growth and change, with expert organizational and project management skills.
- Ability to be a calm decision-maker and problem-solver in stressful production circumstances, effectively dealing with artistic temperaments.
- Experience in supervising collectively-bargained personnel and negotiating union contracts.
- A skillful and sensitive manager of a diverse and varied staff.
- Financial acumen with executive level knowledge of legal requirements and contractual concepts.
- Demonstrated skills in budgeting and administration of budgets.
- Demonstrated skills in writing and vetting contracts.
- Keen negotiating skills and a persuasive spokesperson representing the institution.
- Excellent oral and written communication skills.
- Entrepreneurial in spirit with demonstrated interest and ability to find innovative ways to sustain and expand the institution and its undertakings.
- A collaborative nature, secure in his/her ability to successfully coalesce multiple strong personalities and opinions.
- A fundamentally strategic thinker with strong attention to detail.
- A passion for the mission and goals of City Center and a love of the performing arts.
- Experience in the not-for-profit arts sector preferred, although not required.
- Bachelor’s degree is required; graduate degree preferred.
Special Attributes and Qualities
The following personal attributes are also desirable:
- High emotional intelligence and an ability to build relationships of trust.
- A fierce commitment to excellence.
- An open mind to possibilities; someone who thrives on figuring out how to make complicated ideas and activities come to life in well considered ways.
- Innovative problem-solving skills.
- Discipline, rigor, and a determined work ethic.
The Vice President & COO will always be anticipating and mitigating challenges before they turn into issues. He/she will serve as the leading force in making visionary ideas a reality, all the while grounding operations in the sustained success (both artistic and fiscal) that defines NYCC. Through organization and foresight, the Vice President & COO will advance the vision and mission of NYCC by guiding operations with a steady, confident, and assured hand.
Compensation and Start Date
Salary and benefits will be competitive with other companies of comparable stature and size. New York City Center hopes to make its decision by fall of 2018 with the chosen candidate on-site soon after.
How to Apply
Interested and qualified candidates should submit a résumé, cover letter (no more than 1 ½ pages), salary expectation, and three professional references electronically to Management Consultants for the Arts, the firm engaged to lead this important search:
The Marketing Manager plays a key role in planning, executing, and reporting on the myriad of marketing campaigns that drive demand for our institution and our programming. This person is a keen project manager who is able to effectively advance and execute creative materials while also being adept at budgeting and comfortable using quantitative results to drive decision making. The individual is a master of many trades and current in best practices in audience development, segmentation, email campaigns, digital and direct mail campaigns, Google ad words, audience research and search. The marketing assistant and intern report to this position.
Reports to the Director of Marketing
- Generate and manage marketing plans for all of City Center programs, including the Encores!, Encores! Off-Center series and Fall for Dance Festival.
- Work closely with the Director of Marketing on pricing and reforecasting ticket revenue
- Manage City Center’s Google AdWords Account (paid and search)
- Work closely with the Social Media and Digital Content Associate to develop Facebook/Instagram ads
- Create strategy for promotional emails using Wordfly and Dreamweaver, and manage the interdepartmental email deployment calendar
- Negotiate competitive pricing for all print collateral
- Oversee the design, and handle the trafficking of direct mail pieces, brochures, printed programs, signage, digital banner ads, video, etc. for Marketing, Development, and Education
- Manage mailing lists and generate targeted lists for various mailings throughout the year using Tessitura and Audience 360.
- Fulfill list rental and exchange requests from other organizations through Audience 360 and Enertex
- Work with VP of Marketing on audience research, including quantitative and qualitative
- Assume the role of the Department’s Tessitura Power User
- Oversee the design, production, and sales of City Center’s show specific merchandise
- Manage group sales
- Manage the Peer-To-Peer student ticket program
- Cultivate and maintain relationships with universities to help build new audiences
- Oversee City Center’s volunteer program
- Oversee departmental budgets and coordinate invoice processing
- Assist City Center renters with the creation of emails and printed materials
- Responsible for responding to customer complaints
- Work closely with the Director of Marketing on managing the workload of the Graphic Designer, Website Manager, and copywriter
- Oversee and mentor the Marketing Intern and the Marketing Assistant
- Attend City Center events and performances
- Bachelor's degree with 3 years of experience in performing arts or related field
- Delights in doing a job well and setting the standard for the team and the institution
- Acts as a resource to others in the institution
- Ability to identify solutions that escape others
- Creative thinker who takes action before being asked to
- Works well with others and is someone people want to work with
- Intellectual curiosity to identify and articulate areas for change and improvement
- Creates or seeks out new and improved methods or systems
- Effective and clear communicator, especially in giving creative feedback
- Champions the audience within the institution
- Adept at building Survey Monkey questionnaires and reporting
- Ability to thrive in a fast-paced work environment, with competing priorities
- Knowledge and passion of dance and musical theater and deep appreciation for NYCC
- Experience with HTML, InDesign a plus and MS Office: Excel, Word, PowerPoint
Reports to the VP of Marketing & Communications
To incorporate and fulfill brand and marketing objectives though thoughtful design and art direction. Create compelling and artfully integrated digital and print collateral, video, and other materials that ultimately build awareness and drive demand for New York City Center and its program offerings.
- Ensure a level of excellence in all creative work. Design and execute consistent, cohesive, materials that advance the brand and are within budget and timeframe. This includes digital and print design, video, and execution of integrated campaigns from conception through execution.
- Advance innovation in design concepts and art direction, while maintaining consistency, quality, and integrity of the brand.
- Champion City Center’s digital presence and aesthetics so that they are aligned with usability and accessibility
Duties and Responsibilities
- Support all departments (Programming, Marketing, Development, Education, etc.) in creation of digital and print collateral
- Identify and translate production photos into distinctive City Center digital and print pieces, with a keen sense of typography
- Design and execution of print materials including direct mail, brochures, print advertising, invitations, and related promotional print collateral
- Partner with social media on direction of videos and visual identity on our social channels
- Creation of branded email promotional images and email templates
- Creation of static and rich banner ads and resizing
- Work with Development to create proposals to potential brand partners and sponsors
- Maintain integrity of City Center brand through wayfinding or other signage
- Resize and format key art when artwork is created outside the organization
- Collaborate with marketing team to brainstorm new and original content
- Research the latest trends in design, typography, photography, art, and culture
Required Education, Knowledge, Skills and Abilities
- 5+ years proven professional design experience
- Substantial knowledge of print production including retouching, pre-press, and proofing
- Up to date with industry leading software (InDesign, Photoshop, Illustrator, and Dreamweaver)
- Ability to absorb and apply constructive criticism from peers and clients
- Possession of creative flair, versatility, conceptual/visual ability and originality
- Open demeanor, collaborative in nature.
- A commitment to innovation, excellence and the highest standards of quality, art direction and design
- Aware of current trends in art and design, interactive and user experience design, and digital publishing software
- Cultural institution and/or performing arts experience a plus
- Capable of handling numerous projects in a fast-paced environment
- Professionalism regarding time, costs, and deadlines
City Center is an equal employment opportunity employer and is committed to providing a work environment that is free of discrimination and harassment (including sexual harassment) based upon any protected characteristic. City Center does not discriminate for reasons of race, color, creed, religion, age, marital status, membership in a domestic partnership, veterans or uniform service member status, gender, pregnancy, sexual orientation, gender identity or expression, ethnic or national origin, mental or physical disability, genetic information, medical condition, history of domestic violence or assault, caregiver status, or any other protected characteristic under applicable federal, state and local laws. City Center ensures equal and fair treatment of any employee or applicant with known mental or physical disabilities.